At soakthreads.com, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, and protect the personal information we collect from users of our website.
Information We Collect
We collect personal information from our customers when they place an order, create an account, subscribe to our newsletter, or contact us for customer support. This information may include:
- Name
- Email address
- Phone number
- Shipping and billing address
Payment information
We may also collect non-personal information, such as IP address, browser type, and referring URL, through cookies and other tracking technologies.
How We Use Your Information
We use the personal information we collect to process and fulfill orders, communicate with customers about their orders, and provide customer support. We may also use the information to send marketing communications and newsletters to customers who have opted-in to receive them.
We may share your information with third-party service providers who help us process orders, ship products, or provide customer support. We do not sell or rent your personal information to third parties for their marketing purposes.
How We Protect Your Information
We take the security of our customers' personal information seriously and use industry-standard encryption and security technologies to protect it. We also restrict access to personal information to only those employees who need it to perform their job functions.
Your Choices
You may opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in the emails we send you. You may also request to access, update, or delete your personal information by contacting us at the email address provided below.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information about our website visitors. This information is used to improve the user experience and for marketing and analytics purposes.
Age Restrictions
Our website is intended for users who are 18 years of age or older. We do not knowingly collect personal information from minors without parental consent.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to the privacy policy by posting a notice on our website.
Contact Us
If you have any questions or concerns about our privacy policy or practices, please contact us at sales@soakthreads.com.